Best solution for PC Technisian

[Mark]

On Sat, Nov 20, 2010 at 2:58 AM, Amichai Rotman <amichai at iglu.org.il> wrote:
> Hi all,
> I am about to provide services for private (home) customers. I am a PC
> technician and I would like a solution to record my customers details:
> Contact Information (with customizable fields - like their Teamviewer ID)
> PC Specs (and the ability to manage a few PCs for each customer.
> Customizable Inventory Management - Add their phones, routers and all
> related hardware.
> Knowledge Base Support
> With Eye Candy (nice graphics and icons) - the customers might see it as I
> fill in their details.
> Branding support - My logo should be visible on top.
> I think you get the idea...
> It would be nice to have it online, but I wouldn't mind installing something
> on my home desktop.
> It should be Multi-lingual (namely - Hebrew).
> It should be secure.
> I looked into SysAid, eGroupeare, GLPI, OCSInventory - All of which are more
> suitable for large IT departments at huge companies, and they are not easy
> to set up...
> I'd appreciate some links to more suitable apps, tips and maybe specific
> HOWTOs for eGroupware (the most suitable from the list above).
> Thanks!

I fail to see how this has anything to do with Ubuntu technical discussions....