do update/upgrade before reporting any issues in 10.04?

[Gilles Gravier]

Hi, Robert!

On 04/05/2010 14:58, Robert P. J. Day wrote:
>    as a relative newcomer to ubuntu, i've already noticed a few  
> niggling glitches with a fresh install of 10.04, but before i ask  
> about them on this ML, is it reasonable to assume that one should stay  
> on top of the updates and upgrades before posting about any of those  
> issues?
>
>    as in, don't report any apparent bugs unless i've already:
>
>    $ sudo apt-get update
>    $ sudo apt-get upgrade
>
> is that the ubuntu way?  thanks.
>
>   

Or use the GUI "Update Manager". :)

But most importantly, yes, there's no real point un reporting an issue
if that issue is fixed in an update already available.

So definitely, first update your machine to latest patches. Then check
if the issue is still there. Then go to the support site and check if
your issue is already reported. If it is, just add yourself to the
concerned people. If you don't find it... submit a new one. Don't worry,
if it was already present and you didn't identify it as such, your new
one will be marked as a duplicate by the person in charge and no problem
there.

Thanks for contributing!

Gilles.