[Resolved] Re: [hardy] 2.6.24-27-generic +kernel panic

[Karl Larsen]

On 03/30/2010 07:45 PM, NoOp wrote:
> On 03/30/2010 06:00 PM, NoOp wrote:
>    
>> On 03/30/2010 05:52 PM, Goh Lip wrote:
>>      
>>> On 03/31/2010 04:09 AM, NoOp wrote:
>>>        
>>>> Was upgrading a customer's hardy today remotely w/the latest security
>>>> upgrades&   after the upgrades completed she reported a kernel panic. Had
>>>> her try recovery mode: same result.
>>>>
>>>> Unfortunately her grub is only showing the one kernel (2.6.24-27-generic
>>>> - (2.6.24-27.68))&   keyboard is not working properly in grub, so I can't
>>>> get her to edit&   change to -26. She's bringing the system by so I can
>>>> fix it, but wondered if anyone else has experienced the same.
>>>>          
>>>        
> <snips>
>    
>> Got it sorted out. Didn't bother looking at the logs to see why the
>> upgrade from -26 to -27 borked. But I did manage to get in to the
>> console, purge -27, boot to -26, reinstall -27, update-initramfs, etc.,
>> etc. All is well again, but I wish I would have had more time to dig in
>> and find out the reason it screwed up. The only thing that was done for
>> the upgrade was to use the standard update manger. If I get time later
>> I'll ssh into the machine&  have a look at the logs.
>>      
> Added data points:
>
> 1. There wasn't anything wrong with the customer's keyboard... only with
> the remote troubleshooter's head. Instead of fireing up a hardy test
> machine with grub1, I instead just rebooted my laptop to hardy. The big
> "duh" there is that the laptop has grub2&  when I'd intruct her to edit
> the -27 lines, the right arrow didn't work. Well of course, in grub1 you
> need 'e' to edit, move to the line (up/down arrow key) and then hit 'e'
> again to edit that line. In grub2 you only have to do the first 'e',
> move to the line, right arrow, and edit. When the machine arrived I
> immediately saw *my* error.
>
>    So, lesson learned... next time I'll boot the grub1 machine.
>
> 2. Because this is a former Mac user w/no computer experience (other
> than using the apps), I'd previously configured her grub to only show
> the latest kernel in order to make it easier for her. Had I configured
> it to show 2 kernels instead, I could have easily just had her select
> the -26 kernel from the menu. Needless to say, I configured for 2
> kernels before I returned the machine to her. So shame on me :-(
> sometimes more options are better.
>
>
>
>
>    
         This maybe a problem for some Lucid users. I don't care that 
grub2 shows 5 kernels and counting, but a new user might not like this. 
And I have no idea how to save just the newest one in grub 2.

73 Karl