meaning of modem lights

[Preston Hagar]

On Tue, Jan 19, 2010 at 2:17 AM, Thufir <hawat.thufir at gmail.com> wrote:

> I have a cable ISP and a bog standard cable box.  Not often, perhaps ever
> six months or even less frequently, I'll have connection problems.  I'm
> at a bit of a loss as to how to troubleshoot them.
>
>
> thanks,
>
> Thufir
>
>
>
You quite likely have already done this, but have you tried unplugging the
cable modem for about 5 - 10 minutes, plugging it back in and waiting for
about 10 minutes and then trying to get an IP address again?  I know this
isn't an ideal solution, but most cable and DSL modems I have worked with
typically require a "reboot" at least once a month.  I can't tell you
exactly why, I have never bothered to really look into it since a simple
reboot seems to fix it.  Of course if this is a business or remote location,
that may not be as much of a possibility.  The last time I had cable
Internet (I have been on DSL for a while now) I had to "reboot" my cable
modem once a week or my Internet speeds would start to seriously drop off
and then stop all together, even though the lights on the modem always
looked "right".

Sorry I couldn't be of more direct help.

Preston
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