Hopeless cause

[Tom H]

>> I have been reading this list and offering help when I know
>> the answer to the problem. But my answer is moderated by the
>> new system they have, and my help has been between 2 and 4
>> days late on the list. By the time my email arrives either
>> someone else helped, or the person with the problem has given up.
>> So I have decided to stop trying to help. It is hopeless.

> Karl, this is exactly why you should reply to the list and CC the
> original recipient. That is generally how moderated lists function
> efficiently and effectively.

I don't think that this is a moderated list!

I don't think that anyone should be cc'd unless she/he requests it. By
default, selecting "reply" on ubuntu-users sends an email back to the
list.