Karmic problems
Karl F. Larsen
klarsen1 at gmail.com
Sun Oct 18 11:26:29 UTC 2009
David Fox wrote:
> On Sat, Oct 17, 2009 at 4:22 AM, Karl F. Larsen <klarsen1 at gmail.com> wrote:
>
>> karl at karmic:~$ apt-cache policy firefox
>> firefox:
>> Installed: 3.5.3+build1+nobinonly-0ubuntu3
>
> Precisely. With this stuff, it's good to always update, and see if the
> problem persists with the new version. That way you know how to
> diagnose the problems, and the best way to do that is first give what
> you think is the expected behavior, specifics about what the cause
> might be, then what you think the deviation from tech support stuff.
> Especially now that Karmic is so in flux.
>
> I admire what some of the people who do this stuff for a living are
> able to remember - and that can only come from experience in seeing
> the same problems ahppen before and then someone comes up with an
> "AHA" experience, which basically goes right to the solution. I mean I
> have no professional experience in IT or tech support, and in that I
> don't have the seemingly encyclopedic knowledge of symptoms that some
> experience have, which is amazing at times, like when (for example)
> cite a particular mode of laptop, a problem and they seemingly have
> instant recall of the critical component in that that is the source of
> the issue.
>
> Of course, this is not meant to be a slam against anyone but just as a
> gentle reminder that the mroe input you give these people, the more of
> a satisfactory response you'll get. A sign of a person not willing to
> help is "RTFM" or the copout "reinstall" type rejoinders. They
> basically can go as far as alienating the truly interested people from
> this experience.
>
> Just a thought.
>
>
>
Yes a REAL USER is one who tries to fix a problem. You recall
your Karmic Firefox is a later version than mine. I wondered
why and it was a mystery because I thought I had all the updates.
Checked around and found I was using the UofTexas mirror for
updates. This might not be good and when I checked
/etc/apt/sources.list I saw a sources.save file.
Turns out that sources.save is the original sources.list, so
I changed them around and used the original. When I did sudo
aptitude update it said I have 170 new Updates! I was
upgrading for 5 hours!
Now I really am up to date.
73 Karl
--
Karl F. Larsen, AKA K5DI
Linux User
#450462 http://counter.li.org.
Key ID = 3951B48D
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