Reporting bugs about Ubuntu

[Brian Murray]

On Sat, Sep 26, 2009 at 01:33:42PM -0700, NoOp wrote:
> On 09/26/2009 01:36 AM, Detlef Lechner wrote:
> > Brian Murray wrote:
> > 
> >> If you have any specific questions or concerns please let me know.  By using
> >> apport to report more detailed bug reports we will help to help make Ubuntu
> >> even better!
> > 
> > You have made bug reporting using Apport not better but worse.
> > I have been reporting bugs in the past using Apport.
> > I am using a current Karmic.
> > Reporting a current bug now constantly keeps telling me that I have not
> > the newest revisions of some programs. But Update Manager told me
> > differently. Indeed, calling Update Manager manually, there are newer
> > DEB packages available. After updating DEB packages the state of the
> > machine cannot be reconstructed any more.
> > I call this a regression.
> > Secondly: The automatism which you invented now hides what's really
> > going on, and I cannot make a sensible report about a crash that just
> > happend.
> > I am very sorry to say this.
> > 
> > Detlef Lechner
> > 
> > 
> 
> Oh it gets even better with the 'new & improved' system... just tried to
> report a bug on launchpad via launchpad without apport & guess where you
> end up if you click the 'Report a bug' link? Yep:
> https://help.ubuntu.com/community/ReportingBugs
> 
> Example:
> https://bugs.launchpad.net/ubuntu/karmic/+source/software-center
> Click on the Report a bug link...
> 
> (wanted to file a bug that software-center removes software-store but
> fails to remove the menu item for (Ubuntu Software Store) software-store
> in System|Administration).
> 
> So then I decide to try the Applications|System Tools|Report a problem|
> route... screen goes dark & nothing happens until I hit key.

I'm not familiar with this menu entry and have not seen it before.  Do
you know what package provides it?
 
-- 
Brian Murray                                                 @ubuntu.com
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