problem with 9.10

[Leonard Chatagnier]

You can get some help from SBCglobal.net but it's difficult especially at tier 1 level.  Insist on speaking to a supervisor or tier 2 support and explain that you don't want them to support linux(well, you do but they wont) but just to give you some info. You should be able to get info such as the IP range for dchp, the gateway, netmask, etc., more difficult for a static IP where your router setup page is more useful.
The really bad thing in dealing with SBCglobal is the long wait before you get any real help and the difficulty involved.  Play your cards right and you can even get them to connect you to your router tech support group where you are more likely to get help or just go to your router home page and dig it out for yourself.
HTH,

Leonard Chatagnier
lenc5570 at sbcglobal.net


--- On Thu, 11/5/09, Jon Hilbert <bonandjon at gmail.com> wrote:

> From: Jon Hilbert <bonandjon at gmail.com>
> Subject: Re: problem with 9.10
> To: "Ubuntu user technical support, not for general discussions" <ubuntu-users at lists.ubuntu.com>
> Date: Thursday, November 5, 2009, 10:23 AM
> Exact...exact same problem here.
>  XP fine to connect.  SBC Global absolutely no help as I
> asked for Service Type and Server Address and they said,
> "...we only support Windows or
> Mac."  BAH!
> 
> 
> "Against stupidity the gods themselves struggle in
> vain."
>             --Friedrich von Schiller
> 
> 
> 
> 
> On Thu, Nov 5, 2009 at 4:42 AM,
> Krishna Raj K <kkraju4u at gmail.com>
> wrote:
> 
> 
> there is a problem with my ubuntu 9.10
> it cannot connect to the internet
> my modem is bsnl broadband modem where the username and
> password are given from inside the system.
> 
> could u please help me to solve it....
> 
> 
> 
> 
> it can connected using windows xp
> 
> -- 
> KRK
> 
> 
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