Need assistance

[Derek Broughton]

Thorny wrote:

> On Tue, 24 Mar 2009 22:35:12 -0300, Derek Broughton posted:
> 
>> Since I do some work for a University helpdesk - for a school that
>> doesn't mandate what equipment you use - I can sometimes wish we had
>> that policy :-)  But _I_ wouldn't want to go to such a school!
> 
> Oh! An IT nightmare, my condolences Derek.
> 
> Given that, it's not surprising that I sometimes think your comments are
> brusque. :-)

It's completely different.  I've got no time for people who come here
_expecting_ anyone to give them solutions they can't be bothered to try to
work out.  But I'll dash off a quick hint.  I'll go overboard for anybody
who shows signs of trying to help themselves.  otoh, for the university
helpdesk, those are paying students who _do_ have a right to expect help,
and I'm being paid (very little) to do it.  Actually it's only two hours a
week, and it's not the money as much as the percs :-)

> It's a bit like trying to help people on a mailing list or forum or
> newsgroup, eh? I imagine a lot of your friends think support is easy for
> you too, so they should be able to ask anytime they want to.

Living in the middle of nowhere pretty well limits the personal requests :-)
-- 
derek