Need assistance

Robert Holtzman holtzm at
Tue Mar 24 16:50:36 UTC 2009

On Mon, 23 Mar 2009, Avi Greenbury wrote:

>> Derek Broughton wrote:
>>> I KNOW it's deliberate policy at Dell to simply not support the machines
>>> they sell - with Ubuntu or Windows.
>> That has not been my experience.
> >
> That has been my experience with 'personal' bought machines.
> That has not been my experience with 'business' bought machines.

The time is ripe here for a little Dell story. A while back my 
stepdaughter bought a Dell laptop. Within the warranty period it 
developed a problem. Dell told her to ship it back for them to diagnose. 
She did and Dell contacted her to say that it was biologically 
contaminated and they would go no farther and would ship it back to her 
via some method (which I forget) that is used for contaminated goods. 
Dell told her they found a *spider* inside the laptop. It made no 
difference that the guts of laptop was never opened while in her 
possession. As far as Dell was concerned that was the end of the story. 
They wound up sending it back regular mail and she had to get it 
repaired locally.

I'm thinking about buying a laptop but it sure as hell won't be a Dell.

Bob Holtzman
A day without fusion is like, a day without sunshine
If it smells it's chemistry, if it crawls it's biology, if it doesn't
work it's physics

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