reportbug tries to relay through which does not work

Derek Broughton derek at
Tue Jan 13 14:21:02 UTC 2009

John Hawkinson wrote:

> musicman:
>> did you report it to the bug fixers? I've heard there's this reportbug
>> function...
> reportbug tries to send email to ubuntu-users. If bug reports
> don't belong on ubuntu-users, someone should fix reportbug
> not to do that!
> Matthew Flaschen:
> | I'm pretty sure this is an improvement.  

I agree.  Not much of one, but still an improvement.

> | Currently, there are still a
> | lot of people that think it is possible to report Ubuntu bugs through
> | reportbug.  If the SMTP server is disabled, they will receive no formal
> | or informal response to their submissions, which will lead them faster
> | to Launchpad (the real bug report system).
> If you shouldn't use reportbug, then reportbug should be replaced

Absolutely it should.  Absolutely, they've claimed multiple times to have a 
fix (either to remove it or make it work).  Reportbug has NEVER worked on 
Ubuntu, and I've grown tired of feeding the bug report.

> with a wrapper script that says "don't use reportbug, do <whatever>."
> It's crazy to have an installed tool that claims to report a bug
> if thee's no such thing.

Yes it is.  But the poor developers insist that its a vital tool.
> I have no idea how Ubuntu bugs are really supposed to be handled, and
> if reportbug really is deprecated. But if it is, it had better say so!

Launchpad, it is, and it should.

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