reportbug tries to relay through which does not work

John Hawkinson jhawk at
Tue Jan 13 05:32:13 UTC 2009

Package: reportbug
Version: 3.39ubuntu3
Severity: important

reportbug's default configuration attempts to send mail via a system
that does not accept mail, throwing away bug reports.

reportbug ships with a reportbug.conf:

  # Use this to enable the internal MTA (bypassing /usr/sbin/sendmail)
  # smtphost localhost
  # You can also specify a port other than 25

Allowing it to try send mail through there, I get:

Connecting to via SMTP...
SMTP send failure: {'ubuntu-users at': (554, '5.7.1 <ubuntu-users@>: Relay access denied'), 'jhawk at MIT.EDU': (554, '5.7.1 <jhawk at M
IT.EDU>: Relay access denied')}
Wrote bug report to /tmp/reportbug-cron-20090112-31681-PtWxSC

This is not really an acceptable set of defaults. This machine
has a valid SMTP configuration of its own, but even when reportbug
was told it could use it, it chose not to.

-- Package-specific info:
** Environment settings:

** /home/jhawk/.reportbugrc:
reportbug_version "3.39ubuntu3"
mode advanced
ui text
realname "John Hawkinson"
email "jhawk at MIT.EDU"

-- System Information:
Debian Release: lenny/sid
  APT prefers hardy-updates
  APT policy: (500, 'hardy-updates'), (500, 'hardy-security'), (500, 'hardy')
Architecture: i386 (i686)

Kernel: Linux 2.6.24-22-server (SMP w/1 CPU core)
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt                      0.7.9ubuntu17.1 Advanced front-end for dpkg
ii  python                   2.5.2-0ubuntu1  An interactive high-level object-o
ii  python-central           0.6.7ubuntu0.1  register and build utility for Pyt

reportbug recommends no packages.

-- no debconf information

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