OT: Internet Provider

drew einhorn drew.einhorn at gmail.com
Wed Jan 7 20:32:43 UTC 2009

Qwest is the only ISP that Qwest plays nicely with.

See the New Mexico Attorney General's report:


Some of the more egregious examples include: A monthly bill that exceeds
5000 pages, billing errors that consistently favor the ILEC, arbitrarily
imposed termination liability fees, an enduring "run-around" when the small
business tries to solve the problem with the ILEC, improper threats to shut
down service, and improper "slamming" of broadband customers. Many of these
businesses, at great expense, have had to devote at least one full time
employee simply to trying to decipher the bills. Some companies have ceased
operation, at great dislocation to their customers; others have had their
customers experience enormous frustration when they are caught between a
phone company and their local ISP.

I really don't like doing business with Qwest.  And I can't recommend that
anybody does business, if thay have any alternative.

On Wed, Jan 7, 2009 at 1:13 PM, Karl F. Larsen <klarsen1 at gmail.com> wrote:

>        I am having trouble with my Internet providers. I am now today
> using the telephone company provided DSL sort of fast service. I pay the
> the telephone company (Qwest) $15.00 and the local provider SkyWi $20.00
> each month for my Internet. This has worked fine for around 5 years. But
> now SkyWi has Qwest in a legal fight that is still in court.
>        Qwest in a effort to hurt SkyWi, disconnected about 10,000 SkyWi
> users from the Internet without any warning. The State of New Mexico
> Public Regulation Commission ordered Qwest to restore service asap. So
> today Jan 7 2009 we have the Internet from SkiWi and life is good. But
> clouds on the horizon.
>        On Jan 13 Court will decide what to do with the current claims.
> If SkyWi looses they just agreed with Qwest to give us 10 days before
> they disconnect us again.
>        So now I am looking at options. I can find my old 56k telephone
> modem and go back to Juno. I can get Qwest to just send me the Internet
> without a email server. I can use the web based internet, or the Gmail I
> am now using to send this message to the list. I can try to find another
> local Internet provider for email service.
>        I am thinking I prefer Gmail to solve the email problem. Today I
> use Gmail to IMAP email to both my main computer and my laptop. A
> problem is that my wife uses WindowsXP and I am not sure Windows likes
> IMAP. For sure she will hate a new email address :-)
>        The other approach will be to hire another local Internet
> provider that Qwest likes. One does exist and it can be done. I will
> explore this tomorrow.
>        Does anyone on the list have other ideas? I was quite mad when
> the Internet died on the Tuesday before New Years and Qwest said they
> cant do a thing until Monday after New Years. In fact they were back up
> New Years eve at my home :-)
> Karl
> --
>        Karl F. Larsen, AKA K5DI
>        Linux User
>        #450462   http://counter.li.org.
>   PGP 4208 4D6E 595F 22B9 FF1C  ECB6 4A3C 2C54 FE23 53A7
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Drew Einhorn
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