Troubleshoot Installation

Charlie Kravetz cjk at teamcharliesangels.com
Fri Jan 2 17:29:51 UTC 2009


On Tue, 30 Dec 2008 15:26:09 -0500
"Allen Tung" <ultimatetuna at gmail.com> wrote:

> Package: installation-reports
> 
> 
> 
> Boot method: Ubuntu desktop CD
> 
> Image version: a CD that Canonical mailed over
> 
> Date: December 30, 2008 3:11
> 
> 
> 
> Machine: It's a White Medion Akoya EX
> 
> Processor: intel Celeron
> 
> Memory: 490,992 KB RAM
> 
> Partitions: <df -Tl will do; the raw partition table is preferred>
> 
> (no idea where to find this)
> 
> 
> 
> Output of lspci -nn and lspci -vnn:
> 
> (no idea what this is either)
> 
> 
> 
> Base System Installation Checklist:
> 
> [O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it
> 
> 
> 
> Initial boot:           [e ]
> 
> Detect network card:    [e ]
> 
> Configure network:      [e ]
> 
> Detect CD:              [o ]
> 
> Load installer modules: [e ]
> 
> Detect hard drives:     [e ]
> 
> Partition hard drives:  [e ]
> 
> Install base system:    [e ]
> 
> Clock/timezone setup:   [e ]
> 
> User/password setup:    [e ]
> 
> Install tasks:          [e ]
> 
> Install boot loader:    [e ]
> 
> Overall install:        [e ]
> 
> 
> 
> Comments/Problems:
> 
> 
> 
> <Description of the install, in prose, and any thoughts, comments
> 
>       and ideas you had during the initial install.>
> 
> 
> 
> I took the CD that Canonical sent over, and put it in the disk drive
> of my laptop.  Then, I clicked the fullinstall or demo button, and
> restarted the computer automatically.  When I came to the screen, I
> pressed enter for English, and chose the full install option.  It
> brought me to an Ubuntu screen with a bar loading.  When the bar
> finished loading, the screen went black, and blinked a few times.  The
> disk eventually stopped whirring, and nothing happened.  Whenever I
> pressed a couple buttons, or the power button, it started whirring
> again.  If I pressed and held the power button, though, the laptop
> turned off.  Essentially, the install failed.  Every time I attempted
> this, this process repeated itself, without fail.

Can you file this on launchpad? I know the system sent it to the users
mailing list, but it never gets worked if it stays here. 

The right place to file bug reports is:
https://bugs.launchpad.net/ubuntu

That will give the developers a chance to see if they can fix it.

Thanks.

-- 
Charlie Kravetz 
Linux Registered User Number 425914          [http://counter.li.org/]
Never let anyone steal your DREAM.           [http://keepingdreams.com]




More information about the ubuntu-users mailing list