What is call appearance and line appearance in IP phones?
Detlef Lechner
Detlef.Lechner at gmx.net
Thu Dec 31 05:26:01 UTC 2009
Hello,
Synaptic: "Twinkle is a voice over Internet Protocol (VoIP) SIP Phone: A
softphone for making telephone calls using SIP over an IP network.
Twinkle supports direct IP phone to IP phone communication or a network
using a SIP proxy to route your calls. Twinkle provides making basic
voice calls, and in addition the following features (regardless of the
services that your VoIP service provider might offer): two call
appearances (lines), ..."
What is a »call appearance«? I have found a description but I still
don't understand what a call appearance is:
http://www.cisco.com/en/US/products/hw/routers/ps331/products_qanda_item09186a0080093c4c.shtml:
"What are call appearances? A directory number can be associated with a
call appearance or, more briefly, a call. A call appearance is a
connection between two or more directory numbers, for example, when one
telephone user places a call to another. Directory numbers can carry
several call appearances concurrently, such as when a telephone has a
call waiting feature or a conference feature. - At any time, each call
appearance is in one particular state. For example, a call appearance
might be in an alerting state (ringing or flashing), a held state (on
hold), or an active state, which means voice or data can flow end to
end. The Telephone Manager provides a large number of functions that you
can use in order to initiate, answer, or otherwise manipulate call
appearances."
What is a »line appearance«? The following text seems to imply that it
is programmable button: Book (Google) Allan Sulkin: »PBX Systems for IP
Telephony«, McGraw-Hill p 319: "Standard telephones support a single
line appearance. Digital telephone models are available that support a
single line appearance or multiple line appearances. Each programmed
line appearance is a distinct PBX system directory number. Some PBX
systems support multiple call appearances (multiple programmable buttons
supporting the same directory number) instead of distinct line numbers.
-- Programmable buttons not used for line/call appearance usually are
used for one-button feature access or speed dialling. Some single line
analog telephones may be equipped with a limited number of programmable
line/call appearance buttons but have additional feature/speed dialling
programmable buttons. Programmable line/feature buttons usually have
associated LED or LCD indicators to show the status of a line appearance
or frature."
Both terms seem to have been standardized in a standard which I have no
access to.
A happy New Year!
Detlef Lechner
More information about the ubuntu-users
mailing list