How do I report this CUPS problem (in Ubuntu 9.10 CUPS configuration)?

[Chris G]

On Fri, Dec 04, 2009 at 12:57:49PM -0800, NoOp wrote:
> On 12/04/2009 12:18 PM, Chris G wrote:
> > I have found that there's a problem with the Ubuntu 9.10 CUPS
> > configuration, it has messed up the default font and font size for
> > command line lp/lpr.
> > 
> > The CUPS 1.3.9 in Ubuntu 9.04 works fine whereas the CUPS 1.4.1 in
> > Ubuntu 9.10 gets the default font for lp/lpr wrong and ignores any
> > attempt to change the font size.
> > 
> > I got in touch with the CUPS developers and I have a quick and nasty
> > workaround which is to comment out the "text/plain" line in
> > /usr/share/cups/mime/texttopdf.convs.
> > 
> > What the CUPS developer said to me was (with some context from the
> > exchange) :-
> > 
> >     >>>   D [04/Dec/2009:17:42:00 +0000] PID 2650 (/usr/lib/cups/filter/texttopdf) exited with no e rrors.
> >     >>
> >     >> This is the problem.  Please report this to the Ubuntu folks - they
> >     need to fix their text f ilter.
> >     >>
> >     > Is there a workaround I can apply to fix the immediate problem?  (I'm
> >     > happy to edit config files, change scripts and even compile stuff if
> >     > necessary)
> > 
> >     Look for a *.convs file in /usr/share/cups/mime or /etc/cups that has
> >     "texttopdf" in it.  Comment out any lines that refer to this filter and restart cupsd.
> > 
> >     > ... and what do I report to the Ubuntu people exactly, I can hardly
> >     > just copy the above line to them!  :-)
> > 
> >     They need to support the standard CUPS text options documented here:
> > 
> >         http://www.cups.org/documentation.php/options.php
> > 
> > 
> > Who/what/where should I report this issue?
> 
> See:
> https://help.ubuntu.com/community/ReportingBugs
>   https://wiki.ubuntu.com/Bugs/FindRightPackage
> 
> $ ubuntu-bug cups
> 
> If you are unfamiliar with launchpad; you'll first need to create an
> account/register (upper right hand corner of the page) before you
> 'ubuntu-bug cups':
> https://bugs.launchpad.net/ubuntu/+source/cups
> I also recommend that you search those 303 results to see if perhaps
> your bug has already been reported. Enter your search term(s) in the box
> next to "by importance". For example:
> 
> <https://bugs.launchpad.net/ubuntu/+source/cups?field.searchtext=lpr&orderby=-importance&search=Search&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.has_no_package=>
> 
> 485665 looks to be a candidate:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/485665
> [lpr prints text too large, can only fit 47 characters per line]
> Read through the bug & see if it is. If so, then instead of using
> 'ubuntu-bug cups', login and add your comments to the bug report.
> 
Yes, that looks like the bug, thanks.  I'll append my information.

-- 
Chris Green