Ubuntu 9.04 and eSATA Port Multiplier (PMP) Not working

Chris K kayex at rogers.com
Sun Aug 9 17:10:33 UTC 2009


Hello,

I'm hoping someone can assist as I'm out of ideas trying to get this
working. I have a Silicone Image 3132 PCI-E 2-port eSATA controller card and
a Sans Digital 4TRM-B 4x Hard Drive enclosure with 4x 1TB Caviar Green
drives. I am having difficulty with eSATA and Port Multiplier (PMP) in
Ubuntu 9.04 running the 2.6.28-14-server or generic kernel. I've also tried
2.6.31-5-generic with no luck. I've tested the hardware in Windows Vista and
everything works correctly. When I boot up Ubuntu (or plug in the eSATA
cable), it scans the external drives repeatedly (LEDs go on an off) and
eventually times out with the following messages:

[59719.989422] ata7: irq_stat 0x01100010, PHY RDY changed
[59719.989477] ata7: SError: { 10B8B }
[59722.781043] ata7: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe
frozen
[59722.781112] ata7: irq_stat 0x00b40090, PHY RDY changed
[59791.300259] ata7.15: failed to write PMP_FEAT_EN (Emask=0x40)
[59791.300324] ata7: failed to recover PMP after 5 tries, giving up
[59791.300323] ata7: exception Emask 0x3 SAct 0x0 SErr 0x0 action 0x6 frozen
t4
[59791.300483] ata7: irq_stat 0x00060002, device error via D2H FIS

None of the drives are being detected in Ubuntu.

Any help is greatly appreciated, thank you.

Chris.

##################################################################################
lspci -vnn:


03:00.0 RAID bus controller [0104]: Silicon Image, Inc. SiI 3132 Serial ATA
Raid II Controller [1095:3132] (rev 01)
        Subsystem: Silicon Image, Inc. Device [1095:7132]
        Flags: bus master, fast devsel, latency 0, IRQ 16
        Memory at e5004000 (64-bit, non-prefetchable) [size=128]
        Memory at e5000000 (64-bit, non-prefetchable) [size=16K]
        I/O ports at b000 [size=128]
        [virtual] Expansion ROM at a0000000 [disabled] [size=512K]
        Capabilities: [54] Power Management version 2
        Capabilities: [5c] Message Signalled Interrupts: Mask- 64bit+
Queue=0/0 Enable-
        Capabilities: [70] Express Legacy Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting <?>
        Kernel driver in use: sata_sil24

##################################################################################
dmesg

[    4.851699] sata_sil24 0000:03:00.0: version 1.1
[    4.851712] sata_sil24 0000:03:00.0: PCI INT A -> Link[AE3A] -> GSI 16
(level, low) -> IRQ 16
[    4.851779] sata_sil24 0000:03:00.0: setting latency timer to 64
[    4.851947] scsi6 : sata_sil24
[    4.851988] scsi7 : sata_sil24
[    4.852015] ata7: SATA max UDMA/100 host m128 at 0xe5004000 port 0xe5000000
irq 16
[    4.852018] ata8: SATA max UDMA/100 host m128 at 0xe5004000 port 0xe5002000
irq 16
[    7.070033] ata7: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[    7.070265] ata7.15: Port Multiplier 1.1, 0x1095:0x3726 r23, 6 ports,
feat 0x1/0x9
[    7.070528] ata7.00: hard resetting link
[    7.420305] ata7.00: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[    7.420310] ata7.01: hard resetting link
[    7.770304] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[    7.770308] ata7.02: hard resetting link
[    8.120307] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[    8.120312] ata7.03: hard resetting link
[    8.470308] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[    8.470312] ata7.04: hard resetting link
[    8.820306] ata7.04: SATA link down (SStatus 0 SControl 320)
[    8.820310] ata7.05: hard resetting link
[    9.170233] ata7.05: failed to read SCR 1 (Emask=0x1)
[    9.170234] ata7.05: failed to read SCR 0 (Emask=0x40)
[    9.170238] ata7.00: failed to IDENTIFY (I/O error, err_mask=0x40)
[    9.170240] ata7.15: hard resetting link
[   11.390033] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   12.420055] ata7.00: hard resetting link
[   12.770304] ata7.00: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[   12.770308] ata7.01: hard resetting link
[   13.120304] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   13.120308] ata7.02: hard resetting link
[   13.470308] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   13.470312] ata7.03: hard resetting link
[   13.820306] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   14.170028] ata7.05: hard resetting link
[   14.520231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   14.520233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   14.520235] ata7.00: failed to IDENTIFY (I/O error, err_mask=0x40)
[   14.520237] ata7.15: hard resetting link
[   16.740032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   17.770039] ata7.00: hard resetting link
[   18.120305] ata7.00: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[   18.120309] ata7.01: hard resetting link
[   18.470318] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   18.470323] ata7.02: hard resetting link
[   18.820301] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   18.820306] ata7.03: hard resetting link
[   19.170305] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   19.170310] ata7.04: hard resetting link
[   19.520306] ata7.04: SATA link down (SStatus 0 SControl 320)
[   19.520310] ata7.05: hard resetting link
[   19.870231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   19.870233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   19.870235] ata7.00: failed to IDENTIFY (I/O error, err_mask=0x40)
[   19.870238] ata7.00: failed to recover link after 3 tries, disabling
[   19.870239] ata7.15: hard resetting link
[   22.090032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   23.470060] ata7.01: hard resetting link
[   23.820318] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   23.820322] ata7.02: hard resetting link
[   24.170305] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   24.170309] ata7.03: hard resetting link
[   24.520317] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   24.870046] ata7.05: hard resetting link
[   25.220231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   25.220233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   25.220236] ata7.01: failed to IDENTIFY (I/O error, err_mask=0x40)
[   25.220238] ata7.15: hard resetting link
[   27.440032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   28.820044] ata7.01: hard resetting link
[   29.170317] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   29.170321] ata7.02: hard resetting link
[   29.520304] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   29.520308] ata7.03: hard resetting link
[   29.870306] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   29.870310] ata7.04: hard resetting link
[   30.220304] ata7.04: SATA link down (SStatus 0 SControl 320)
[   30.220308] ata7.05: hard resetting link
[   30.570231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   30.570233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   30.570235] ata7.01: failed to IDENTIFY (I/O error, err_mask=0x40)
[   30.570237] ata7.15: hard resetting link
[   32.790032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   34.170028] ata7.01: hard resetting link
[   34.520305] ata7.01: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   34.520309] ata7.02: hard resetting link
[   34.870305] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   34.870309] ata7.03: hard resetting link
[   35.220304] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   35.570018] ata7.05: hard resetting link
[   35.920231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   35.920233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   35.920236] ata7.01: failed to IDENTIFY (I/O error, err_mask=0x40)
[   35.920237] ata7.01: failed to recover link after 3 tries, disabling
[   35.920239] ata7.15: hard resetting link
[   38.140032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   39.870050] ata7.02: hard resetting link
[   40.220305] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   40.220309] ata7.03: hard resetting link
[   40.570303] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   40.570308] ata7.04: hard resetting link
[   40.920305] ata7.04: SATA link down (SStatus 0 SControl 320)
[   40.920309] ata7.05: hard resetting link
[   41.270232] ata7.05: failed to read SCR 1 (Emask=0x1)
[   41.270234] ata7.05: failed to read SCR 0 (Emask=0x40)
[   41.270236] ata7.02: failed to IDENTIFY (I/O error, err_mask=0x40)
[   41.270239] ata7.15: hard resetting link
[   43.490032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   45.220034] ata7.02: hard resetting link
[   45.570308] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   45.570312] ata7.03: hard resetting link
[   45.920306] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   46.270039] ata7.05: hard resetting link
[   46.620231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   46.620232] ata7.05: failed to read SCR 0 (Emask=0x40)
[   46.620235] ata7.02: failed to IDENTIFY (I/O error, err_mask=0x40)
[   46.620237] ata7.15: hard resetting link
[   48.840032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   50.570018] ata7.02: hard resetting link
[   50.920305] ata7.02: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   50.920310] ata7.03: hard resetting link
[   51.270306] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   51.270310] ata7.04: hard resetting link
[   51.620304] ata7.04: SATA link down (SStatus 0 SControl 320)
[   51.620308] ata7.05: hard resetting link
[   51.970231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   51.970233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   51.970236] ata7.02: failed to IDENTIFY (I/O error, err_mask=0x40)
[   51.970237] ata7.02: failed to recover link after 3 tries, disabling
[   51.970239] ata7.15: hard resetting link
[   54.190032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   56.270039] ata7.03: hard resetting link
[   56.620304] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   56.970046] ata7.05: hard resetting link
[   57.320231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   57.320233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   57.320235] ata7.03: failed to IDENTIFY (I/O error, err_mask=0x40)
[   57.320237] ata7.15: hard resetting link
[   59.540033] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   61.620023] ata7.03: hard resetting link
[   61.970303] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   61.970308] ata7.04: hard resetting link
[   62.320317] ata7.04: SATA link down (SStatus 0 SControl 320)
[   62.320321] ata7.05: hard resetting link
[   62.670231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   62.670233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   62.670235] ata7.03: failed to IDENTIFY (I/O error, err_mask=0x40)
[   62.670237] ata7.15: hard resetting link
[   64.890032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   66.970060] ata7.03: hard resetting link
[   67.320303] ata7.03: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[   67.670028] ata7.05: hard resetting link
[   68.020231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   68.020233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   68.020236] ata7.03: failed to IDENTIFY (I/O error, err_mask=0x40)
[   68.020238] ata7.03: failed to recover link after 3 tries, disabling
[   68.020240] ata7.15: hard resetting link
[   70.240032] ata7.15: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   71.640151] ata7.04: hard resetting link
[   71.990295] ata7.04: SATA link down (SStatus 0 SControl 320)
[   73.020013] ata7.05: hard resetting link
[   73.370231] ata7.05: failed to read SCR 1 (Emask=0x1)
[   73.370233] ata7.05: failed to read SCR 0 (Emask=0x40)
[   73.370236] ata7.15: failed to write PMP_FEAT_EN (Emask=0x40)
[   73.370286] ata7: failed to recover PMP after 5 tries, giving up
[   73.370332] ata7.15: Port Multiplier detaching
[   73.370356] ata7.00: disabled
[   73.370363] ata7: exception Emask 0x3 SAct 0x0 SErr 0x0 action 0x6 frozen
t4
[   73.370410] ata7: irq_stat 0x00060002, device error via D2H FIS
[   73.370458] ata7: hard resetting link
[   75.590033] ata7: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   75.590038] ata7: EH complete
[   77.680034] ata8: SATA link down (SStatus 0 SControl 0)

##################################################################################
lsmod  (didn't notice sata_sil24... should it be here?)

Module                  Size  Used by
video                  25360  0
output                 11008  1 video
input_polldev          11784  0
lp                     17156  0
parport                42220  1 lp
snd_hda_intel         433844  0
snd_pcm_oss            46208  0
snd_mixer_oss          22528  1 snd_pcm_oss
snd_pcm                83204  2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy          10756  0
snd_seq_oss            37760  0
snd_seq_midi           14208  0
snd_rawmidi            29568  1 snd_seq_midi
snd_seq_midi_event     15104  2 snd_seq_oss,snd_seq_midi
nvidia               9587844  58
snd_seq                57008  6
snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer              29704  2 snd_pcm,snd_seq
snd_seq_device         14988  5
snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
agpgart                42696  1 nvidia
psmouse                61972  0
lirc_imon              24104  3
lirc_dev               19780  1 lirc_imon
snd                    62628  9
snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
serio_raw              13444  0
shpchp                 40340  0
soundcore              15200  1 snd
snd_page_alloc         17032  2 snd_hda_intel,snd_pcm
pcspkr                 10496  0
joydev                 18368  0
forcedeth              62224  0
usbhid                 42464  0
floppy                 64196  0
raid10                 30336  0
raid456               134928  0
async_xor              10496  1 raid456
async_memcpy            9728  1 raid456
async_tx               10880  3 raid456,async_xor,async_memcpy
xor                    24072  2 raid456,async_xor
raid1                  29952  0
raid0                  15488  0
multipath              15232  0
linear                 13312  0
fbcon                  45856  0
tileblit               10752  1 fbcon
font                   16384  1 fbcon
bitblit                13696  1 fbcon
softcursor              9984  1 bitblit
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