Black Sunday on launchpad.net: what should the community do about it?
steven at too1337.com
Mon Apr 20 17:57:41 UTC 2009
Dotan Cohen wrote:
>> You can report him as a spammer.
> He was not spamming, though. I think that he was genuinely trying to help.
>> him a link to https://wiki.ubuntu.com/HelpingWithBugs if he wants to
>> really help.
> Thanks, I will do that next time. Great page, I've never seen it
> before. However, I do not think that it addresses this particular
> issue. I will add that info when I have the time, it is a wiki!
I think the way you responded to the issue was the correct course of
action. It was to the point yet gentle. Redirecting the want to help to
one of the options listed at
http://www.ubuntu.com/support/communitysupport is a good solution that
should not end up with any hurt feelings.
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