Package: installation-reports

NoOp glgxg at sbcglobal.net
Sat Sep 27 20:39:14 UTC 2008


On 09/27/2008 10:16 AM, Derek Broughton wrote:
> ENCarpenter wrote:
> 
>> Boot method: <How did you boot the installer? CD provided by Ubuntu
>> Image version: huh?
> 
> Ditto!
> 
> Why are we suddenly getting a flood of these?  Whose silly idea was it to
> produce a cryptic report that would get sent _here_ - where the guy who
> designed the report no doubt won't see it.  That's as bad as the university
> help desk I work on, where the professors change the course requirements
> but never bother to tell us what we're going to need to support!

Maybe it's coming from here:
<https://help.ubuntu.com/8.04/installation-guide/hppa/boot-troubleshooting.html>

<quote>
Submitting Installation Reports

If you still have problems, please submit an installation report. We
also encourage installation reports to be sent even if the installation
is successful, so that we can get as much information as possible on the
largest number of hardware configurations.

Note that your installation report will be published in the Debian Bug
Tracking System (BTS) and forwarded to a public mailing list. Make sure
that you use an e-mail address that you do not mind being made public.

If you have a working Ubuntu system, the easiest way to send an
installation report is to install the installation-report and reportbug
packages (aptitude install installation-report reportbug), configure
reportbug as explained in the section called “Sending E-Mails Outside
The System”, and run the command reportbug installation-reports.

Alternatively you can use this template when filling out installation
reports, and send the report to <ubuntu-users at lists.ubuntu.com>.
</quote>

Maybe we whould file a bug report:
http://packages.ubuntu.com/hardy/installation-report
  https://launchpad.net/ubuntu/+source/installation-report
    https://bugs.launchpad.net/ubuntu/+source/installation-report
and ask that they change both the help page *and* email address to
ubuntu-installer at lists.ubuntu.com
instead of ubuntu-users at lists.ubuntu.com

:-)





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