Can't Mount Sansa Clip M350

Mark Haney mhaney at ercbroadband.org
Sat Sep 27 13:07:29 UTC 2008


Young wrote:
> Michael "TheZorch" Haney wrote:
>> Ok, I have a 2GB Sandisk Sansa Clip M350 mp3 player.  It connects to the 
>> PC via USB.  Its an MTA music player accord to Windows XP and Vista.
>>
>> When I had Gutsy installed I could mount the player and transfer music 
>> to it via Amarok.  I had to use the Generic Media Player setting because 
>> I could never get the MTA Player settings to work right in Amarok for 
>> syncing files.
>>
>> In Hardy I have a problem mounting the player.  When I plug it into the 
>> USB port the dialog box pops up asking what I to do.  When I choose to 
>> open the device in Dolphin to see what files are on the player it comes 
>> up and I see the files and folders for only a couple of seconds and then 
>> they vanish and so does the icon for the player on the desktop.
>>
>> I've tried just plugging in the player and mounting it without actually 
>> opening the device in Dolphin.  When I try to mount the player the 
>> desktop icon simple vanishes and the player is no longer listed in 
>> Storage Media on the System Menu. 
>>
>> There is no error message dialog that appears and I've tried to find a 
>> log that might contain some sort of error message but I can't find one.  
>> The player simple mounts and unmounts with no error message at all.
>>
>> The player goes into a special mode when its plugged in and mounted, 
>> even when this problem occurs the player still thinks it mounted until I 
>> unplug it from the USB port, then it rebuilds its internal music 
>> database and goes to the playlist menu.
>>
>> The player is formated in FAT32, format performed by the player's own 
>> firmware.
>>
> 
> I have a 2GB Sandisk Sansa Clip, and I use the drag and drop method 
> myself. But, what I can't find is a model M350. Is that a typo? Do we 
> really have the same player? If we do, I'll be glad to help you find the 
> difference between our setups.
> 
> Did you update the firmware? Mine is V01.01.29A
> The model I have is on this page.
> http://www.sandisk.com/Products/ProductInfo.aspx?ID=2456
> 

You know I didn't notice the 'Clip' at the end of that I just noticed 
the M350 part. That is the one I have, so maybe it's not the clip 
version he has?


-- 
Libenter homines id quod volunt credunt -- Caius Julius Caesar


Mark Haney
Sr. Systems Administrator
ERC Broadband
(828) 350-2415

Call (866) ERC-7110 for after hours support




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