Unsubscribing

Mark Haney mhaney at ercbroadband.org
Wed Sep 3 12:56:05 UTC 2008


Chris Jeffries wrote:
> I don't complain that my issues have not been addressed - if no-one
> knows anything to help, fair enough. 
> 
> What has pissed me off is that 90% of what I have looked through is
> either 'experts' slagging off people who are seeking help because they
> are not expert enough in how they ask the question (we all had to take
> our first step sometime) or everyone else piling in to slag off the
> person who slagged off the newbie - and so it goes on. There's just too
> much chaff and not enough wheat.
>     
> Hopefully I can find more productive places to find support when I need
> it. If not, maybe I will return (reluctantly) to Windows. 
>     
> Bye guys.
> 
> 

90%?  I don't think so.  For the most part, people here are very nice 
and helpful.  But, like anything there are a few who aren't.  As for the 
last little issue we had, that was caused by nothing more than a troll. 
  You'll see those everywhere, no matter what list you join.

As for me, (and I"m sure the 'experts' comment was directed at me 
mostly), I am quite aware we all had to start somewhere.  But nowhere 
else do you see a person say 'it's broke, fix it' and expect the 
'experts' to pull a fix out of their butts without knowing the problem. 
  How many times have you gone to have your car looked at and NOT 
explained what the symptoms are?  That's all we ask.  I'd rather be 
inundated with too much info, rather than not enough.  Is that so hard 
to ask?

I will also say this.  In my case, I am on over a dozen lists.  Most of 
which get a couple mails a day.  Over the years I've managed to get 
pretty good at condensing things down to a manageable level.  But it's a 
LOT of data to sift through over the course of a day.  And, in a good 
many cases, I know I've overlooked threads and had my threads over 
looked.  In that case, you need to re-submit the problem, maybe in 
bolder type, just to get it back in our minds.  It happens.  There are 
too few people on these lists who know a little bit of everything to be 
able to catch everything that comes through.  That's why I am such an 
advocate for teaching as I help fix a problem.  And push for getting 
people to experiment on their own.  The more people who become 
knowledgeable, the less demand is placed on us 'experts'.

I'm not here to hold anyone's hand.  I'm here to help you begin to 
figure things out on your own.  You know the parable about teaching a 
man to fish, etc.  That's what these lists needs.

I hate to see you go, hopefully you'll move to another linux distro or 
list.  But, honestly, even in the Windows lists, you'll find the same 
problems.



-- 
Libenter homines id quod volunt credunt -- Caius Julius Caesar


Mark Haney
Sr. Systems Administrator
ERC Broadband
(828) 350-2415

Call (866) ERC-7110 for after hours support




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