Printing problem on Ricoh printers

Brian McKee brian.mckee at gmail.com
Tue Nov 11 18:25:23 UTC 2008


> On Fri, Nov 7, 2008 at 4:28 AM, Brian McKee <brian.mckee at gmail.com> wrote:
>> On Thu, Nov 6, 2008 at 4:29 AM, a fuji <afujihara at gmail.com> wrote:
>> > I'm using two Ricoh printers (Ricoh IPSiO NX730N and Ricoh IPSiO Color
>> > 8100)
>> > through the local network. Both printers worked well on Ubuntu 8.04,
>> > but don't work after upgrading to 8.10.
>> >
>> > Printing jobs seem to be tranferred successfully, because the printer
>> > icon,
>> > which appears at printing on the gnome panel, appears, after then
>> > disappears
>> > without any error message. But, the printers never respond outwardly.
>> >
>> > Although I searched on Google, I couldn't find any useful information
>> > about
>> > this issue.
>> > So I have no idea how to print on 8.10 as it did on 8.04.
>> > Does anybody know how to solve this printing problem?
>>
>> Start by looking at the cups logs in  /var/log/cups and see if you get
>> any clues....

{snipped logs}

Hmmm - nothing there that jumps out at me really.

Lets try this.

Open a terminal program.

Type
   lpstat -tl
and hit return

Copy and paste that into an email.

Then, type
   ls | lpr
and hit return, then immediately hit the up arrow twice and hit return again.

That's a vertical bar or pipe symbol between ls and lpr, not a number
one or a small L.  It's close to the return key on a US keyboard, but
judging by your name you quite possibly aren't using one of those.

Copy and paste that output into the email, and check the printer to
see if it printed anything.

Let us know...

Brian




More information about the ubuntu-users mailing list