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[LOUISA ROPER]

hey you dont no me but maybe you can help me. ive been tring to ask ubuntu a question but dont know how to do it.  i just put ubuntu on my laptop and i cant download nothing i tried to download java and some other stuff and it all does the same thing.  what it does is when you click download a screen comes up and only says cancel or save so i click save then another box comes up to the right and it shows the downloading the after its done it give you 2 choices one remove the other open well it want open and if one does it say there is no support and some says to change the preferences but dont tell you what to change ok thank you for at least reading
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