ubuntu for a neophyte?

[Clive Menzies]

On (04/02/07 12:39), Colin Brace wrote:
> Hi all,
> 
> I neighbor of mine recently acquired her first PC, an Acer laptop. She
> is vaguely aware of the malware issues, and  has asked me to help her
> get online.
> 
> Since my experience with Windows is mostly limited to running v3.1 in
> a window under OS/2 back in the receding haze of the previous
> millenium, my first impulse is to wipe clean the HD and install
> Dapper.
> 
> However, this would make me de facto technical support. However, if I
> help her get online via Windows, I would probably end up getting calls
> from her anyway, and I have zero interest in dealing with XP issues.
> 
> Has anyone had any experience installing Ubuntu for people without any
> PC experience, ie, your grandmother? And I mean absolutely zippo.
> 
> I can think of various reasons pro; just wondering what the cons are,
> what potential problems I should try to anticipate.

I use Ubuntu for non-technical users including my 81 year old mother; if
you set up Remote Desktop, you can support your neighbour remotely
depending on your broadband setup - we use VPN through proprietary
routers.

Regards

Clive

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