On Thu, 2007-04-05 at 12:24 -0500, Scott Lockwood wrote: > 1. linked the included /etc/otrs/apache2-httpd.include.conf > to /etc/apache2/sites-available/001-otrs > > 2. restarted apache Gah. I really should have included this step: 1.5. Linked /etc/apache2/sites-available/001-otrs to /etc/apache2/sites-enabled/001-otrs