Remote control of a users system

[Eamonn Sullivan]

On 9/3/06, Wade Smart <wade at wadesmart.com> wrote:
>
>  09032006 0836 GMT-6
>
>  I am setting up another trial ubuntu system for the local school system. I
> need to set up some type of software where the IT Admin can log into the end
> users system and help them if they have trouble.
>
>  There is a piece of software that I think was developed by AT&T orginally
> to do just this, but I cant remember the name of it. Obviously though I need
> something that will run Windows and Ubuntu.

I think you're remembering VNC. There's already a remote desktop
feature in Ubuntu. See System/Preferences/Remote Desktop. That's
probably all you need. The IT administrator just needs a VNC client
for Windows, of which there are a few. I'd recommend UltraVNC.

-Eamonn