one thing i find anoying is

[Matthew Palmer]

On Wed, May 03, 2006 at 05:50:42PM +1200, Brendon wrote:
> that the open source market is becoming so popular and so wide spread these
> days,  that it makes me think why some the major players in the compter
> idustry, and some of the major isps  are not supporting os's like linux.  
> i have had the problem when ringing up a help desk and been asked , what
> operating system are you using and get the reply "im sorry we don't support
> linux only microsoft and mac"  which in some way has been confussed as the
> mac is, is sort of linux based.
>   I  don't know howmany of you people  feel but i for one have been taking
> a stand an promoting linux and esp ubuntu  big time,  there are mant
> companies in the small town that have switched to linux and haven't looked
> back.  So I say lets take a stand and start promoting linux, and start
> giving the compition a run for there money.

The problem is that Linux is not a single entity.  When you support Windows,
you need to handle maybe a dozen possible ways to configure your network
settings.  With all the different distributions/desktop
environments/optional programs available, there's a *scary* number of
different ways to do that same task in Linux.  Your techs can probably learn
how to handle it on the command line for the majors (to eliminate desktop
environment differences) but then you've got all the people for whom an
xterm is a terrifying sight.

- Matt

-- 
"When you have a Leatherman, everything looks Leathermanipulable."
	-- Nathan McCoy, in the Monastery