Printing woes

[Florian Diesch]

"Neil McLeod" <neil.a.mcleod at gmail.com> wrote:

> I'm having trouble printing to my HP Laserjet 1012. It used to work, but no
> longer. (I don't remember the precipitating event; it might have been upgrading
> to Dapper) Here's what happens.
>
> -Restart both computer and printer. No printer icon in status bar.
> -I open a file (text, HTML, etc) and press "print". Printer icon appears with
> exclamation point. Look at print jobs. They say "printer stopped."
> -Right click on icon and press "resume printing". Exclamation point disappears
> from printer icon, but still nothing prints. Look at print jobs. First job is
> "printing"; other jobs pending.
>
> I'd be happy to give any more information. Thanks in advance for the help!

The printing system (CUPS) has its logfiles in /var/log/cups/. Have a
look at error_log there. If you change the LogLevel to debug at the top
of /etc/cups/cupsd.conf (and restart cups using sudo /etc/init.d/cupsys
restart) you'll get some more information that may be
useful to find the problem.



   Florian
-- 
<http://www.florian-diesch.de/>