free help desk solution

[Robbo]

On Sat, 2005-09-24 at 10:51 +0100, Robbo wrote:
> On Fri, 2005-09-23 at 22:10 +0200, Jonathan Hernández Velasco wrote:
> > Hi, I have an Ubuntu (hoary) and i'm searching for a free help desk
> > application. The serverside would be linux-based (for the hoary) and the
> > client-side would be web-based (multiplatform).
> > 
> 
> The only one I'm aware of is http://otrs.org/ 
> 

And a quick search in synaptic introduces me too
http://bestpractical.com/rt/ as well.