Ubuntu for Small Business

[Stephan Hermann]

Hi Derek,

On Sun, 2005-09-11 at 10:25 -0300, Derek Broughton wrote:
> Stephan Hermann wrote:

> >> No, I'm arguing that an IM tool has no place in business, except for the
> >> odd help-desk situation - and there are better ways to do that too.
> > 
> > It depends on your working behaviour. Working with Exchange and emailing
> > other people cost me more time, then to phone or write an instant
> > message.
> 
> You're missing the point, I'm afraid.  I haven't the slightest doubt that
> email is slower than phoning or sending an IM - for the initiator. 
> However, every time you do that somebody else has to give up their time to
> deal with you.  There are very, _very_, few businesses where I would
> concede that's an appropriate use of time.  Email takes a little longer,
> but it uses time more appropriately. 
> 

As I said, it depends on the position. If you're working in operations
you have to react fast and for this, email is sometimes to slow. Phone,
cell or IM is much faster, and gives you the possibility to rais the
attention from the engineers towards you.

> >> Emails are asynchronous.  Business or personal, they still eat time, but
> >> they eat it when it's appropriate _for me_.
> > 
> > Same applies to IM..you decide when to answer and when you have time to
> > answer.
> 
> It can, but imo there's an expectation among users that you'll respond.

So, personally I don't expect, that someone will answer me in time. Why?
Because I think, when I'm busy, the other person can be busy too.
So, during meetings, cell is off and IM stands on away, so everybody
should know, that I can't respond.


> > 
> > I adjusted the reply to header to ubuntu-users, cause ubuntu-devel is
> > not the right place to discuss this issue any further.
> 
> You're probably right - unfortunately, gmane news can't translate that into
> a "followup-to", so if you hadn't mentioned it I'd have posted right back
> to devel :-)

Well...I don't use gmane...using the plain old email client without a
browser sometimes the old way is better then the browser way ;)

Regards,

\sh