Support contract with canonical
wouter at openoffice.nl
Tue Jul 26 11:46:35 UTC 2005
For the past three months I've been trying to purchase an escalation
support contract for a small network of ubuntu desktops and a server
with ubuntu/canonical. However, other than an occasional "sorry for the
delay" e-mail I had no serious reply.
Is there anyone here on this list who managed to get a support contract
with ubuntu/canonical? If so, what are your experiences with their
support? I really hope the support team is a lot more responsive than
the sales team, because this is really annoying.
If anyone knows how to get in touch with ubuntu, preferably by phone,
please let me know.
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