[ubuntu-us-ut] Sept 12 Meeting

[Larry Hedrick]

Aaron,

Just want people new to open source to feel welcome and that no  
question is a bad question.  I have been around software engineers for  
30 years.  There are times we put people off without even knowing it.   
It often seems to be a binary/boolean thing.  We often answer yes or  
no when people are looking for a little more.

My apologies on the RTFM reference.  It wasn't directly at you.  But,   
I am sure you have heard it as many times as I have.

In the last 5 years I have done a lot of work with non-computer  
people.  The need help and open sources can do just that.  They just  
don't know a lot and are looking for help.  I have seen a lot of  
people walk away from open office when all they need was little help.

After reading my last post, the content should have been better.

Larry
On Jan 9, 2008, at 12:35 PM, Aaron Toponce wrote:

> Larry Hedrick wrote:
>> Had I seen your post earlier I would have answered your question  
>> about
>> the location.  It was a simple question and the answers you received
>> were less then helpful.  I am not one who says go see the web page or
>> read the f****** manual.  There are people out there who will offer  
>> help
>> and answer questions. I would give it try.
>
> Woah!  No one is telling anyone to RTFM.  I mentioned that it wasn't
> posted in hopes that it would get posted.  That's all.  No run  
> around as
> mentioned earlier.  This is the culture of mailing lists.
>
> We're all here to help, and no one is interested in making people feel
> alienated or not welcome.  Clint gave a link to the site, that anyone
> can click on to get the info.  It's just as informative as spelling
> everything out verbatim, even if the post is a month old.  Thad also
> gave an answer to the location at time.
>
> If anyone feels alienated, because you can't click a link, and feel  
> like
> you are being run around, and you're going back to Windows, so be  
> it.  I
> can't change that decision.  However, no one has had any intention of
> being rude, alienating or arrogant.  We all want people to join the
> group and stay with the group.
>
> So, my apologies for the information not being presented more
> professionally or in a clearer manner, and offending anyone who reads
> this list.  Again, I don't think it was anyone's intention to offend.
>
> Aaron
>
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