[ubuntu-us-mi] remote support

Thu Jun 25 03:56:11 BST 2009

I could probably execute remote commands, and maybe even chsh.

does
ssh support at bemus.homelinux.com ls
show a directory listing?

--
Jay

--------------------------------------------------
From: "Tony Bemus" <tony at bemushosting.com>
Sent: Wednesday, June 24, 2009 10:31 PM
To: "Ubuntu Michigan Local Community Team" <ubuntu-us-mi at lists.ubuntu.com>
Subject: Re: [ubuntu-us-mi] remote support

> Robert,  There is an account "support" on the server,  There is no shell
> access,  in the passwd file I put /bin/false for the shell.  so they
> only have access to forward ports and no shell access.  I can disconnect
> them by either ctrl+c when I'm controlling their desktop or I can kill
> their ssh process on the server.
>
> The one down fall is that with this design I can only use one person
> per that script.  If I wanted to help multiple people then they all
> would have to have their own ports in the script.
>
> I got the idea from a commercial product called Kaseya,  it is windows
> based but the windows client connected to a server and my computer
> connected to the server then I was able to control their desktop.
>
> Tony
>
> Robert Citek wrote:
>> This sounds like a really nice feature of ssh.   So I'm curious about
>> some details.  Does this mean that support has an account on
>> bemus.homelinux.com?  How do you prevent a remote user from gaining
>> shell access?  Or is that not an issue?  How do you disconnect them
>> from your machine when you are finished so that you can help the next
>> person?
>>
>> Regards,
>> - Robert
>>
>> On Wed, Jun 24, 2009 at 4:10 PM, Tony Bemus <tony at bemushosting.com> 
>> wrote:
>>
>>> I wrote a simple script that does port forwarding and it forwards the
>>> VNC port to a server.  I have a script that the user runs then I connect
>>> to my server on that port and I can use VNC to control their desktop.
>>>
>>> User:
>>> ssh -X -p 3389 -N -R 5900:localhost:5900  support at bemus.homelinux.com
>>>
>>> SSH will prompt them for a password,  then I can connect providing they
>>> have remote desktop turned on.
>>>
>>> Tony Bemus
>>>
>>>
>>> Wolfger wrote:
>>>
>>>> "reverse SSH"? You, sir, are either pulling my leg or over my head.
>>>>
>>>>
>>>> On Wed, Jun 24, 2009 at 1:34 PM, Brad McMahon<bradmcmahon at gmail.com> 
>>>> wrote:
>>>>
>>>>
>>>>> Wolfger
>>>>> I suggest you setup a reverse ssh connection at login and an NX server 
>>>>> on
>>>>> their box.
>>>>>
>>>>> Sent from my iPhone
>>>>> On Jun 24, 2009, at 9:49 AM, Todd DeLand <todd.deland at gmail.com> 
>>>>> wrote:
>>>>>
>>>>> I am a lurker as well, Chelsey :)
>>>>> The included Remote Desktop tools in Gnome seem to work pretty well 
>>>>> for me.
>>>>> It really is just VNC.
>>>>> Make sure you poke a hole in her router and forward the port to her 
>>>>> machine
>>>>> though so you can connect from outside of her network (I hope she is 
>>>>> behind
>>>>> a router).
>>>>> Is it hot today or what?
>>>>> Todd
>>>>>
>>>>> On Wed, Jun 24, 2009 at 12:43 PM, Chelsey Twigg <darth.indy at gmail.com>
>>>>> wrote:
>>>>>
>>>>>
>>>>>> I haven't ever used it, but I found this article:
>>>>>> http://www.howtogeek.com/howto/ubuntu/kubuntu/enable-remote-desktop-vnc-on-kubuntu/
>>>>>>
>>>>>> I'm usually a GNOME person m'self, so I've not had any experience 
>>>>>> with any
>>>>>> KDE differences. I am, however, free tech support to all family and 
>>>>>> friends
>>>>>> that use Ubuntu, and most of them live out-of-state
>>>>>>
>>>>>> Also, for smaller problems that you know can be solved by a command 
>>>>>> or
>>>>>> two, if you're able to IM with her, it's really easy to just have her
>>>>>> copy/paste the commands and run them. Once you get them past the 
>>>>>> initial
>>>>>> fear of the command line, it makes things so much easier than remote
>>>>>> desktop, or "OK, click here... Then there..." I've been putting 
>>>>>> together a
>>>>>> bash script, actually, for friends to run on new installs, to install
>>>>>> Medibuntu, updates, and favorite tools.
>>>>>>
>>>>>> Hope that helps!
>>>>>>
>>>>>> P.S. I've been lurking on the list for a few months but never chipped 
>>>>>> in.
>>>>>> So hi everyone!
>>>>>>
>>>>>> On Wed, Jun 24, 2009 at 12:35 PM, Wolfger <wolfger at gmail.com> wrote:
>>>>>>
>>>>>>
>>>>>>> Hey guys and gals. I've recently inducted a non-computer-geek into 
>>>>>>> the
>>>>>>> realm of Ubuntu users. She doesn't live too far away, which is why I
>>>>>>> agreed to give her tech support gratis (hey... I *really* wanted to
>>>>>>> rid the world of another virus-laden XP box!), but it would be much
>>>>>>> easier if I could give support from the convenience of my home.
>>>>>>>
>>>>>>> So... Does anybody here have experience setting this up? What tools
>>>>>>> (preferably on the KDE side) are good for this? How complicated will
>>>>>>> it be to do?
>>>>>>>
>>>>>>> --
>>>>>>> Wolfger
>>>>>>> http://wolfger.wordpress.com/
>>>>>>> http://twitter.com/wolfger
>>>>>>> http://identi.ca/wolfger
>>>>>>>
>>>>>>> The world is a mess, and I just... need to rule it.
>>>>>>>
>>>>>>> --
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>>>>>>>
>>>>>>>
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>>>>>>
>>>>>>
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>>>>>
>>>>>
>>>>
>>>>
>>>>
>>> --
>>> Tony Bemus
>>> Bemus Hosting
>>> Web Hosting and Design
>>> http://www.bemushosting.com
>>>
>>>
>>> --
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>>>
>>
>>
>
> -- 
> Tony Bemus
> Bemus Hosting
> Web Hosting and Design
> http://www.bemushosting.com
>
>
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