[ubuntu-us-mi] remote support

[Todd DeLand]

I am a lurker as well, Chelsey :)
The included Remote Desktop tools in Gnome seem to work pretty well for me.
It really is just VNC.

Make sure you poke a hole in her router and forward the port to her machine
though so you can connect from outside of her network (I hope she is behind
a router).

Is it hot today or what?

Todd

On Wed, Jun 24, 2009 at 12:43 PM, Chelsey Twigg <darth.indy at gmail.com>wrote:

> I haven't ever used it, but I found this article:
> http://www.howtogeek.com/howto/ubuntu/kubuntu/enable-remote-desktop-vnc-on-kubuntu/
>
> I'm usually a GNOME person m'self, so I've not had any experience with any
> KDE differences. I am, however, free tech support to all family and friends
> that use Ubuntu, and most of them live out-of-state
>
> Also, for smaller problems that you know can be solved by a command or two,
> if you're able to IM with her, it's really easy to just have her copy/paste
> the commands and run them. Once you get them past the initial fear of the
> command line, it makes things so much easier than remote desktop, or "OK,
> click here... Then there..." I've been putting together a bash script,
> actually, for friends to run on new installs, to install Medibuntu, updates,
> and favorite tools.
>
> Hope that helps!
>
> P.S. I've been lurking on the list for a few months but never chipped in.
> So hi everyone!
>
>
> On Wed, Jun 24, 2009 at 12:35 PM, Wolfger <wolfger at gmail.com> wrote:
>
>> Hey guys and gals. I've recently inducted a non-computer-geek into the
>> realm of Ubuntu users. She doesn't live too far away, which is why I
>> agreed to give her tech support gratis (hey... I *really* wanted to
>> rid the world of another virus-laden XP box!), but it would be much
>> easier if I could give support from the convenience of my home.
>>
>> So... Does anybody here have experience setting this up? What tools
>> (preferably on the KDE side) are good for this? How complicated will
>> it be to do?
>>
>> --
>> Wolfger
>> http://wolfger.wordpress.com/
>> http://twitter.com/wolfger
>> http://identi.ca/wolfger
>>
>> The world is a mess, and I just... need to rule it.
>>
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>
>
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