<html><body>No I haven't gotten a chance to field  a call yet, there was one that came in last week, but i didnt get to it in time.  I was kind of glad I didnt because I had no idea what the person was talking about :) <blockquote webmail="1" style="border-left: 2px solid blue; margin-left: 8px; padding-left: 8px; font-size: 10pt; color: black; font-family: verdana;"> <div > -------- Original Message -------- Subject: Ubuntu-us-in Digest, Vol 22, Issue 13 From: ubuntu-us-in-request@lists.ubuntu.com Date: Wed, December 31, 2008 7:00 am To: ubuntu-us-in@lists.ubuntu.com Send Ubuntu-us-in mailing list submissions to ubuntu-us-in@lists.ubuntu.com To subscribe or unsubscribe via the World Wide Web, visit <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in" target="_blank" mce_href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in">https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in</a> or, via email, send a message with subject or body 'help' to ubuntu-us-in-request@lists.ubuntu.com You can reach the person managing the list at ubuntu-us-in-owner@lists.ubuntu.com When replying, please edit your Subject line so it is more specific than "Re: Contents of Ubuntu-us-in digest..." Today's Topics: 1. Re: trygnulinux.com ( Sim?n Ruiz ) 2. A brave monkey, indeed. ( Sim?n Ruiz ) ---------------------------------------------------------------------- Message: 1 Date: Tue, 30 Dec 2008 11:22:15 -0500 From: " Sim?n Ruiz " <simon.a.ruiz@gmail.com> Subject: Re: [ubuntu-us-in] trygnulinux.com To: "Ubuntu's Indiana Local Community Team" <ubuntu-us-in@lists.ubuntu.com> Message-ID: <6535daca0812300822n187e4336teccc4656d496f36b@mail.gmail.com> Content-Type: text/plain; charset=ISO-8859-1 On Sun, Dec 28, 2008 at 4:36 PM, <three@threethirty.us> wrote: > > I just signed up on this site called trygnulinux.com its a place where they > offer over the phone tech support for Free Software. Very cool concept, and a fine mission. I'm filled with questions about the mechanics of the thing, though. What's the process like to get support? Do you just put in your information, and then sit around and wait for someone to contact you? How long does that usually take? What kind of person might you expect to be hearing from? Obviously this isn't going to be anything like the scripted, mechanical, "this is my job" tech support you get from your ISP's support department, and I'd be interested to get a feel for how. What's the process like to contribute? Just what sorts of calls do they get? Are you assigned support calls, or do you get to pick from a list which calls are in your sphere of knowledge and work with your schedule? Have you performed any of this phone tech support yourself, yet? What's that like? Full of questions, Sim?n ------------------------------ Message: 2 Date: Tue, 30 Dec 2008 16:26:18 -0500 From: " Sim?n Ruiz " <simon.a.ruiz@gmail.com> Subject: [ubuntu-us-in] A brave monkey, indeed. To: "Ubuntu's Indiana Local Community Team" <ubuntu-us-in@lists.ubuntu.com>, "Fort Wayne Linux Users Group" <fwlug@fortwaynelug.org>, "Bloomington LINUX Users Group" <blug@cs.indiana.edu> Message-ID: <6535daca0812301326mf8a6016wa1242aa5291fdac6@mail.gmail.com> Content-Type: text/plain; charset=ISO-8859-1 The Heron may have come, and the Ibex may be at the forefront, but how's our old friend the Gibbon? I just saw some video that confirms this, at least: it's still as Gutsy as ever! <a href="http://www.youtube.com/watch?v=cbLhEWrAmRU" target="_blank" mce_href="http://www.youtube.com/watch?v=cbLhEWrAmRU">http://www.youtube.com/watch?v=cbLhEWrAmRU</a> Hope you're having a lovely holiday season! :-D Sim?n ------------------------------ -- Ubuntu-us-in mailing list Ubuntu-us-in@lists.ubuntu.com Modify settings or unsubscribe at: <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in" target="_blank" mce_href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in">https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-in</a> End of Ubuntu-us-in Digest, Vol 22, Issue 13 ******************************************** </div> </blockquote></body></html>