Ok, I've added some pages. If you go the main wiki page (<a href="https://wiki.ubuntu.com/GeorgiaUSTeam">https://wiki.ubuntu.com/GeorgiaUSTeam</a>), the third section points you to the new user support page. This page has been outright stolen from the Ohio LoCo ;-) Someone check to make sure there is no reference to Ohio on it!
<br><br>At the bottom of the New User Support page, there is a link to the Support Tracker, which has a table that should help us track all this stuff. Feel free to add any useful columns. <br><br>Also, its probably ok to have multiple rows if different people are helping the same person with an issue.
<br><br>nick<br><br><div><span class="gmail_quote">On 3/20/07, <b class="gmail_sendername">Jon Reagan</b> <<a href="mailto:jreagan1990@gmail.com">jreagan1990@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Don't worry about it. Some extra support can't hurt! (Just if there's<br>like 5-10 emails for support, that could be confusing) Anyways, I like<br>the idea of a wiki page. If there was some way to show in a table the
<br>progress of each, for example:<br><br>Case No. Date Progress<br>0001 3/20/07 Completed<br>0002 3/22/07 In Progress<br>0003 3/23/07 Not Started<br><br>Sort of like our project page.<br>
<br>Jon<br><br>On Tue, 2007-03-20 at 11:18 -0400, Jared Smith wrote:<br>> I like the idea of wiki. I'm assuming that anyone feeling particularly<br>> well suited to address an issue would simply call dibs on it? I sent
<br>> some help to Roy too, before I got you're email Jon.<br>><br>> On 3/20/07, n a <<a href="mailto:boredandblogging@gmail.com">boredandblogging@gmail.com</a>> wrote:<br>> There are a lot of options really. Maybe the easiest thing for
<br>> now would be put it on the wiki page? I'm not sure of any<br>> sites that we could use, and it might get troublesome as the<br>> LoCo grows.<br>><br>> But this is definitely worth investigating. If anyone has any
<br>> ideas...<br>><br>> nick<br>><br>><br>> On 3/20/07, Jon Reagan <<a href="mailto:jreagan1990@gmail.com">jreagan1990@gmail.com</a>> wrote:<br>> Hi folks, I have already sent some help back to Roy
<br>> Bateman. I am<br>> waiting on his reply. Just a question, does anyone<br>> know about a system<br>> that would help keep track of who is helping who? If
<br>> we assign people<br>> to different support requests, we might avoid having<br>> multiple people<br>> giving duplicate solutions to people's problems. We
<br>> may not run into<br>> this problem now, but later on as our team gets<br>> larger, people may get<br>> overwhelmed with 5 different solutions in their
<br>> inbox. Just a thought.<br>><br>> Thanks,<br>> Jon Reagan<br>><br>><br>> --<br>> Ubuntu-us-ga mailing list<br>>
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