[CoLoCo] ISP HELP!

[Simon Engelbert]

Seems too strange to be true. What did Comcast support have to say about it?

I had a weird occurrence a few months ago with Comcast where my connections
dropped dead suddenly. After contacting them I found out they were running
through some sort of audits that dropped your service to your modem if
everything didn't check out right. After talking with them they resolved
the issue. It appeared to be because I was receiving x type of data through
this modem rather than through this other modem. Regardless.....bad user
experience   BUT no one close can match their speeds so her I sit still
using their service :-/

Thanks,

-Simon


On Wed, Mar 21, 2012 at 2:00 PM, Joey STANFORD <joey at canonical.com> wrote:

> Yeah did that a few times.  It appears to be no-notice service
> downgrade.   I'm really aggravated because it's been fabulous since
> 2009 and then presto, over-night I can't do my job.
>
> On Wed, Mar 21, 2012 at 13:53, Kevin Fries <kevin at fries-biro.com> wrote:
> > My teammate at work lives in Longmont and is familiar with your problem.
> > He says you might want to try and power-cycle your router if you have
> > not already done so.  Otherwise, your options are extremely limited.
> >
> > I have the Century Link at home in Lochbuie, and it is barely
> > acceptable.  Mostly, their routers stink, like a dead body with no ice.
> > But... for shell access into our work servers... its fine.  (as long as
> > I use screen to protect my connection)
> >
> > Good Luck
> > Kevin
> >
> > On Wed, 2012-03-21 at 13:28 -0600, Joey STANFORD wrote:
> >> Howdy,
> >>
> >> Comcast just screwed me over today. They dropped my line from 50m
> >> down, 20 m up to supposedly 16 down, 2 up but in reality I'm getting 1
> >> up and 1 down.   Does anyone have a lead on a good service with a high
> >> upload speed and static IPs?  I can't even use my telephone.
> >>
> >> Joey
> >>
> >> ps. Comcast is still charging me $89/mo too.
> >>
> >
> >
> >
> > --
> > Ubuntu-us-co mailing list
> > Ubuntu-us-co at lists.ubuntu.com
> > Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-co
>
> --
> Ubuntu-us-co mailing list
> Ubuntu-us-co at lists.ubuntu.com
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-co
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-us-co/attachments/20120321/2c16033c/attachment.html>