[Ubuntu-US-CA] Fwd: Please share with your LoCos

Akkana Peck akkana at shallowsky.com
Wed May 25 04:57:06 UTC 2011

Tedd Fox writes:
> 99% of computer users are not power users.  Ask the admin asst of an exec to
> jump on IRC and he/she will ask for a Mac.  #justsayin

I've been a bit confused by this thread. Tedd, are you saying that
we should all stop helping people on IRC because not all users are
familiar with it?

If you have good ideas for how to improve web FAQs, go for it!
There are lots of places to get or contribute support besides IRC --
forums, wikis, mailing lists, howtos.

But since plenty of users do seem to like asking questions on IRC,
and there are plenty of us who hang out there anyway and like
helping users, what would it serve to take away that option?


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