<html> <head> <meta content="text/html; charset=windows-1252" http-equiv="Content-Type"> </head> <body bgcolor="#FFFFCC" text="#000000"> I am still having a problem with my Ubuntu Phone, lots of it not working now. No web browser, no text messaging, no Network Indicator and thus no phone connection, no wifi connection and sometimes keyboard not working when trying to type. If I reset the phone, and lose all my data, would everything work again? And how would I back up my data. This page has some info, but not sure how to implement it: <a class="moz-txt-link-freetext" href="https://askubuntu.com/questions/602850/how-do-i-backup-my-ubuntu-phone">https://askubuntu.com/questions/602850/how-do-i-backup-my-ubuntu-phone</a> <blockquote> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> </blockquote> <blockquote>Backing up /home/phablet will backup everything except the apps which are in a number of places including /opt/click.ubuntu.com/ and /usr/share/click/preinstalled. </blockquote> How would I go about backing up these places? If I connect the phone to my Ubuntu PC, these places are not all visible to the PC. David K <div class="moz-cite-prefix">On 15/08/16 22:25, David King wrote: </div> <blockquote cite="mid:5802d6ae-936c-7d30-2976-c5006365d3a0@avoura.com" type="cite"> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> I have been using Ubuntu phone, BQ Aquarius E45, for the past year. Until now the web browser has always worked. But today it stopped working. I went to use it, and wanted to access my History, as all tabs had disappeared that had previously been open. Then the web browser froze, and I had to close it. I tried to reopen, but as soon as I do, it crashes, closes right away. I tried rebooting the phone, but that did not help. Nothing else was running at the time it froze. Even after another reboot, I have not been able to open the web browser. Web apps, like Facebook, still work okay with no problems. So how would I fix this? Is there a file to delete or edit in the filesystem? I have searched online already and found no answer. Anyone else have this problem? I also checked Launchpad but could not see a bug report for this for the web browser. David K </blockquote> </body> </html>