<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, Sans-Serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1466415425583_5046"><span id="yui_3_16_0_ym19_1_1466415425583_5089">Good morning ,</span></div><div id="yui_3_16_0_ym19_1_1466415425583_5092"><br></div><div dir="ltr" id="yui_3_16_0_ym19_1_1466415425583_5101"> I am attempting to open a zip file with archive manager and the message ' an error occurred while loading the archive'.</div><div id="yui_3_16_0_ym19_1_1466415425583_5215" dir="ltr"><br></div><div id="yui_3_16_0_ym19_1_1466415425583_5227" dir="ltr">Any suggestions?</div><div id="yui_3_16_0_ym19_1_1466415425583_5235" dir="ltr"><br></div><div id="yui_3_16_0_ym19_1_1466415425583_5217" dir="ltr">Kind regards,</div><div id="yui_3_16_0_ym19_1_1466415425583_5045"> </div><div id="yui_3_16_0_ym19_1_1466415425583_5044" class="signature"><span id="yui_3_16_0_ym19_1_1466415425583_5082" style="font-family:verdana, helvetica, sans-serif;font-size:large;font-style:italic;font-weight:bold;"><font id="yui_3_16_0_ym19_1_1466415425583_5081" color="#652191">Lois McNab</font></span></div></div></body></html>