[1] <a href="https://help.ubuntu.com/community/rsync">https://help.ubuntu.com/community/rsync</a><br><br><div class="gmail_quote">On 9 May 2013 19:27, Phill Whiteside <span dir="ltr"><<a href="mailto:PhillW@ubuntu.com" target="_blank">PhillW@ubuntu.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">For updating a backup, rsync[1] may be of help. (I'm a tester so use zsync but I believe that is better tuned for us updating iso's as it has a separate link). Rsync is pretty much ideally suited for you need. It will only update files that need updating.<div>
<br></div><div>Regards,</div><div><br></div><div>Phill.<br><br><div class="gmail_quote"><div><div class="h5">On 9 May 2013 19:04, pete smout <span dir="ltr"><<a href="mailto:psmouty@live.com" target="_blank">psmouty@live.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div><div>On 09/05/13 18:46, Gareth France wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On 09/05/13 18:38, William Anderson wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On Thu, May 9, 2013 at 11:53 AM, Gareth France<br>
<<a href="mailto:gareth.france@gmail.com" target="_blank">gareth.france@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
I thought I would just bring the experiences I'm having with Packard<br>
Bell /<br>
Acer to everyone's attention. I've been unhappy with my laptop since<br>
the day<br>
I got it and it seems to be falling apart very rapidly. I have been<br>
trying<br>
to get it looked at but it's like pulling teeth!<br>
<br>
Oddly enough linux hasn't been the biggest stumbling block. Anyway, if<br>
anyone fancies a giggle the entire conversation with them is logged<br>
on my<br>
blog page:<br>
<br>
<a href="http://cliftonts.co.uk/cubuntu/?p=209" target="_blank">http://cliftonts.co.uk/<u></u>cubuntu/?p=209</a><br>
</blockquote>
After reading this, it looks like you've had a fairly typical<br>
experience: you've engaged outsourced frontline support for a low-tier<br>
electronics manufacturer, and you've wandered outside the bounds of<br>
their scripts. When dealing with a box shifter like Packard Bell, the<br>
easiest way to get a result is conform as much as possible to their<br>
requests and get the machine shipped off as soon as possible<br>
(preferably covered by a home and contents or business asset policy).<br>
If you can send it back with a relatively stock OS install, even<br>
better.<br>
<br>
And I'm afraid I agree with Liam here. If the data on the laptop (one<br>
which you readily admit is "junk") is of any material importance to<br>
you or your business, get it backed up by whatever means necessary. I<br>
personally use a mixture of rsnapshot (for my Ubuntu servers) and Time<br>
Machine (for my Mac desktops/laptops) to give me a comprehensive layer<br>
of recoverable backup data. If you're unable to invest in a hard disc<br>
to drop data onto, have you considered a bunch of DVD-Rs? Or perhaps<br>
you'd be able to temporarily borrow a USB HDD, or USB-SATA adapter and<br>
a regular 2.5"/3.5" drive, from a fellow IT type? Perhaps someone on<br>
list has some spare kit they could punt your way?<br>
<br>
Also, you're concerned about retaining your data to run your business<br>
- how will you access the data if the laptop is gone? If you're<br>
planning to use the Dell you mentioned, do you literally have 500GiB<br>
used on your Packard Bell? If it's all in $HOME, do a du -sch ~ - if<br>
the answer is < free capacity of Dell computer, sorted! If not, see<br>
borrowing tips above!<br>
<br>
Re: the phone number, just search for Acer on <a href="http://saynoto0870.com" target="_blank">saynoto0870.com</a> - there<br>
are several hits which match or closely match the number you mentioned<br>
in your blog post.<br>
<br>
I think you're unnecessarily making a rod for your own back here when<br>
some creative thinking could help you. Rather than asking us to<br>
giggle at a bunch of hapless support monkeys being forced outside of<br>
the scope of their limited frontline support capabilities, ask the<br>
community to help you out! :)<br>
<br>
-n<br>
<br>
</blockquote>
I'll be using a desktop for the duration the machine is away. I have<br>
been looking at incremental backup solutions. What I'd like to do is<br>
setup a system where it connects to an FTP server and only backs up the<br>
data that has changed since last backup. Something I would trigger<br>
rather than scheduled as I'm on mobile broadband and would need to do<br>
backups whenever I was near a proper broadband connection. I've found<br>
quite a few solutions which 'sort of' do this as I'd like but most don't<br>
cut it and some simply refused to connect to my server. Do you have any<br>
suggestions which may help?<br>
</blockquote>
<br></div></div>
Script it (simple google search will help if you dont know how!) ignore the bit about cron- that will automate, just click the file to execute when connected by b/b<div><br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Bad customer service is something which really winds me up and you have<br>
hit the nail on the head there. This is the customer service equivalent<br>
of painting by numbers. The collection has been arranged now and fingers<br>
crossed they will fix it. I know that my laptops always take quite a<br>
pounding but I can only think of one other which faired this badly, made<br>
by a company called Hi-Grade. I really don't expect a machine to be<br>
virging on unusable after only 8 months, regardless of how cheap it is.<br>
<br>
</blockquote>
<br></div>
I know what you mean but as with most things these days it's all run at the 'lowest common denominator' which does mean some compromise on your part :)<span><font color="#888888"><br>
<br>
Pete</font></span></div></div><div><div><br>
<br>
<br><span class="HOEnZb"><font color="#888888">
<br>
-- <br>
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</font></span></div></div></blockquote></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><a href="https://wiki.ubuntu.com/phillw" target="_blank">https://wiki.ubuntu.com/phillw</a>