On 7 May 2013 15:12, "mac" <<a href="mailto:ammonius.grammaticus@gmx.co.uk">ammonius.grammaticus@gmx.co.uk</a>> wrote: > > On 07/05/13 08:36, TT Mooney wrote: >> >> I've been a happy user of O2 broadband for years, but now that >> Murdoch has laid his hands on it, I want to change provider. >> Does anyone have a recommendation? > > > +1 for PlusNet Fibre. > > Local firm (oop 'ere, any road - they're based in Sheffield) with local tech support, who are knowledgeable, friendly, and flexible (especially when they spot that you are a bit competent). > > Great communication systems that keep you fully informed and updated about your account queries and support tickets. (Not that I've needed much of either - rock solid service with good performance.) > > mac > I agree. My only problems have been with adsl congestion from the street cab. They might start by asking if you've rebooted Windows or purged your browser cache, but mention ping or traceroute and they get much more helpful.