<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"> The attitude of Canonical is so poor - so many users have been saying what they want; they've ignored, </blockquote> Examples? I do agree with essentially everything you say Alan but as you may know I recently set myself up selling Ubuntu systems over the net and at computer fairs. I have a number of issues I need clarifying in regard to copyright, POS marketing materials and any support Canonical may provide to end retailers. I have contacted the correct departments many times but I'm being ignored. So they're human, and they have flaws which need to be worked on, but they can't please us all.