<div>That's also one of the aims of the ubuntu viral videos project - to give help to the new users.</div> <div> </div> <div>Regards</div> <div> </div> <div>Liam<br><br></div> <div class="gmail_quote">On 3 February 2010 10:55, Bruno Girin <span dir="ltr"><<a href="mailto:brunogirin@gmail.com">brunogirin@gmail.com</a>></span> wrote:<br> <blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote"> <div> <div></div> <div class="h5">On Wed, 2010-02-03 at 10:24 +0000, Johnathon Tinsley wrote:<br>> -----BEGIN PGP SIGNED MESSAGE-----<br>> Hash: SHA1<br>><br>> John Matthews wrote:<br>> > I am getting excited and worked up with the rest of you about the<br> > > impending rush on advertising Ubuntu to get more people to use it, plus<br>> > the courses that are being set up, but I seem to remember getting my<br>> > little netbook, with Linux Lite on it, that was sold by one of the large<br> > > electronics companies on the high street. The guy there said to me, you<br>> > know you will bring it back dont you. Everybody else has, they cant<br>> > connect to their internet. I heard a lot about Linux computers being<br> > > taken back because people couldnt work out how to use them, the shops<br>> > didnt even ask what was up in the end, they just credited them. That<br>> > was last year.<br>> ><br>> > Has anybody thought about how they are going to make it so that it can<br> > > be easier to set the machine up, when its first opened? Plus, has<br>> > anybody thought, who and how if there is an increase in Linux users, a<br>> > help format is going to be set up, so that people can get immediate<br> > > help, if needed, because it will be immediate help that people will<br>> > want, not sometime later, but there and then, they wont wait, and its no<br>> > good saying, 'those of us who are on these forums and e-mail groups have<br> > > other jobs and we do this for nothing, that wont be good enough'. people<br>> > wont accept that. You could be doing Ubuntu a world of good, with all<br>> > this new advertising and enthusiasm, but you could ruin it for good, if<br> > > there is no sufficient help after sales.<br>> ><br>> > Just a thought.<br>> ><br>><br>> Should we create a helper program, with a launcher on the desktop, (or<br>> favourites list in UNR) which offers to guide users through the basics<br> > of getting their system online, and then getting help from the ubuntu<br>> community?<br>><br>> It would have to be quite comprehensive to deal with the UK standard<br>> types of internet connectivity, wifi keys, ethernet cable, adsl modem, etc..<br> <br></div></div>What about contributing to the Ubuntu manual project [1] to help it make<br>it into Lucid?<br><br>There's also an interview of Ben Humphrey who is behind this initiative<br>in the latest newsletter [2]<br> <br>[1] <a href="https://wiki.ubuntu.com/ubuntu-manual" target="_blank">https://wiki.ubuntu.com/ubuntu-manual</a><br>[2] <a href="https://wiki.ubuntu.com/UbuntuWeeklyNewsletter/Issue178" target="_blank">https://wiki.ubuntu.com/UbuntuWeeklyNewsletter/Issue178</a><br> <font color="#888888"><br>Bruno<br></font> <div> <div></div> <div class="h5"><br><br><br>--<br><a href="mailto:ubuntu-uk@lists.ubuntu.com">ubuntu-uk@lists.ubuntu.com</a><br><a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk</a><br> <a href="https://wiki.ubuntu.com/UKTeam/" target="_blank">https://wiki.ubuntu.com/UKTeam/</a><br></div></div></blockquote></div><br>