<br><br><div><span class="gmail_quote">On 04/05/07, <b class="gmail_sendername">Dominic Forrest</b> <<a href="mailto:email@example.com">firstname.lastname@example.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>The ntl service provided by the Set Top Box (i.e. using the Ethernet<br>port in the STB) required that MAC addresses be registered. The ntl<br>service provided using a separate, external cable modem did not.<br><br><br>
Dom<br><br>Michael Erskine wrote:<br>> On Friday 04 May 2007 13:17:21 James Tait wrote:<br>><br>>> I've documented the required process for both on LiveJournal (I can find<br>>> links if anyone's interested), but it boils down to this: when you first
<br>>> connect your computer to the cable modem, you should get a private IP<br>>> address via DHCP. You need to register your MAC address (along with<br>>> your account number and PIN I think), which is done via a web interface.
<br>>> Then you'll be told to reboot your computer, after which you get a<br>>> public IP address via DHCP.<br>>><br>><br>> One thing to note here, and I only mention it because your post has reminded
<br>> me, MAC address changes don't seem to matter: I have quite happily changed<br>> routers connected to my cable modem without any need to contact NTL.<br>><br>> Regards,<br>> Michael Erskine.<br>>
<br>></blockquote><div><br><br>No STB or external connection for NTL, Telewest or other has required an MAC registration<br>now for over two years. If any person asks for this on a service call, please just remind them
<br>that this has not been required for a long time and if they need clarification to call QA for the<br>company who will give them what they need to know.<br><br>If anyone has any further issues, please email me and I will help resolve the issue directly.