[ubuntu-uk] Problem with one mailbox in Thunderbird

David King linuxman at avoura.com
Mon Sep 14 21:24:46 UTC 2015


I wonder if the add-ons are interfering with each other in some way that 
blocks one inbox.

Did you try it with no add-ons and with combinations of 2 of the 3 add-ons?

David K


On 03/09/15 09:07, Dianne wrote:
> On 01/09/15 11:41, Dianne wrote:
>> I'm running Thunderbird 38.2.0 on Ubuntu 14.04 LTS. There was an 
>> update to tbird last week, which seemed OK.
>>
>> I have four email accounts that I download with tbird - my ISP 
>> allocated mail, my yahoo mail, and two email addresses on a server 
>> from a place I volunteer, and one of these has a major problem - 
>> every time I change to another mailbox, or close tbird, everything in 
>> the Inbox disappears. None of the other three mailboxes have this 
>> problem, all other folders (such as deleted and junk) are OK. I've 
>> made no changes to settings or properties - for retention all are set 
>> to follow account settings, which are set to leave on server (so I 
>> can at least look at the hideous webmail interface to see them), but 
>> our server will only keep them for a month.
> I've been playing with this - if I load in safe mode with no add-ons, 
> all emails reappear. I've tried disabling each add-on in turn (there 
> are only three) but the problem remains. If I load in safe mode but 
> tell tbird to always load without add-ons, the problem remains.
>
> So at the moment I'm running tbird, and then choosing Help > Restart 
> without add-ons.
> Any advice?
> TIA
> Dianne
>
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