[ubuntu-uk] Ubuntu phone issues not good for Ubuntu reputation

Tony Pursell ajp at princeswalk.fsnet.co.uk
Mon Mar 23 15:28:04 UTC 2015


On 23 March 2015 at 14:57, Gareth France <gareth.france at cliftonts.co.uk>
wrote:

> Is it just me or have Canonical chosen a bunch of cowboys to ship the
> first phone? After the initial server issues causing problems for buyers I
> managed to lay my hands on one.
>
> Shortly after someone mentioned that the free case being offered to early
> adopters did not show on their invoice and so they would not be getting it.
> I contacted them right away to check mine and was told that I would not be
> getting one as only the first buyers of the day would. I had to stand my
> ground and explain that after pressing refresh over and over for 1 hour + I
> could only have been one of the first buyers. They confirmed that indeed
> yes I would be getting the case. The date was confirmed as within the first
> fortnight of March.
>
> Having heard nothing I contacted them a few days ago to be told that it
> would not be shipping for a while yet, no date given. Today I contacted
> again as my 1990s style backup phone is driving me insane and was told that
> some have shipped but mine is not one of them, I would be emailed when it
> was sent. Fair enough except I arrived home to find it waiting for me! Sans
> case!!
>
> Contacting them again to complain they still insist it will be sent out
> later this week (the phone, with the case). Seriously? These guys could not
> organise a piss up in a brewery!
>
> Having said that, thoughts on the phone. At first it did absolutely
> nothing, just blank screens when I try to add my online accounts. Turns out
> my 3G 'Mifi' was being overloaded by the update automatically downloading.
>
> If I had one thing on my wish list right now it would be either the
> ability to record your own ring tones from mp3 etc or defaults which were
> less hippy dippy or wind chimey. Oh and it really needs a sat nav app, as
> there is no dedicated turn by turn mapping program on there.
>
> It is taking a bit of getting used to the idea of a phone without a
> dedicated apps menu, for some reason I keep feeling the need to swipe for
> the taskbar and I'm trying to open the dash 'a la desktop'. But no doubt
> this will pass.
>
>
Apps are in the Apps scope


> All in all it looks great and the only thing is really needs is further
> development of the app selection, but then we all knew that before it was
> announced didn't we?
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
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