[ubuntu-uk] Praise where praise is due
boosys at gmail.com
Sun May 19 16:54:30 UTC 2013
I while back I posted about Ubuntu1 Music Store & a complete fail that
happened - including monies taken from my account but without any
delivery of the purchased music.
This fail was eventually [mostly] resolved - I ended up with one of
three payments refunded and one successful delivery of the purchased
track. I gave up on the other refund due & chalked it up to experience.
I am a fair man [I hope] and so the improvements and successes should be
worthy of my time as well.
So, time to post about Ubuntu1 Music Store again... with praise.
Praise involving another fail - but instantly & properly resolved - and,
very importantly, *no* money was taken from my account until the failed
download was delivered. Things have improved dramatically & I am
grateful for that. I am impressed even.
The fail was better explained. The fail was corrected the next day and
not until all three purchased tracks had downloaded did a confirmation
of payment arrive. This is how it should be. This is worthy of praise
Bill B. [SuperEngineer]
-Registered Linux User 523667-
-Registered Ubuntu User 32366-
-----Free as in Freedom------
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