[ubuntu-uk] Sorely disappointed with U1 Music Store

[Billy Baker]

I should add to the original... the [illegitimate] false purchase [x2] was
via Rhythymbox on 12.04.

All I know is that Somebody Owes Me Money - and they are hiding the way to
a refund!

[if this were twitter I would end with #notrustanymore]


On 12 April 2013 20:40, SuperEngineer <boosys at gmail.com> wrote:

> I have just been trying to purchase an download from U1 Music Store.
> When it should have started downloading I got "an error has occurred"
> instead.
> [It doesn;t actually help with what the error is!] So I assumed "hmmm,
> must have got card number wrong or some other numpty detail"...
> So having re-entered all from scratch [v. carefully]... same error & no
> indication as to why - just "an error has occurred".
> All links on the "click here" might as well have been answered by the
> single sentence "fooled you!"
>
> ...AND THE WORRYING BIT....
> my bank account has now been debited with two pending purchases exactly
> matching the failed Ubuntu One Music Store amounts.
> Whilst I know the obvious answer is "but we don't deal with that side,
> that's 7digital Ltd's problem.
>
> WRONG!  It is Ubuntu's problem -they originate the sale - and now they
> have entirely lost my trust in anything they do.
> ..and people are expected to trust search lenses!
>
> Not me - Canonical has just lost SuperEngineer's trust: zero trust left.
> Not me - Canonical has just lost SuperEngineer's confidence in them.
>
>
> --
> Cheers,
> Bill B. [SuperEngineer]
>
> ------------------------------
> -Registered Linux User 523667-
> -Registered Ubuntu User 32366-
> -----Free  as in Freedom------
>
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>



-- 
Regards,
Bill B. *[a.k.a. "SuprEngr"]*

registered Linux user  523667
registered Ubuntu user 32366
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