[ubuntu-uk] Advent Touch Print printer ....

Phill Whiteside PhillW at Ubuntu.com
Thu Apr 11 20:56:41 UTC 2013


+1

Phill.

On 11 April 2013 16:52, Jones, Victor <Victor.Jones at flightsafety.com> wrote:

> > Date: Wed, 10 Apr 2013 19:00:48 +0100
> > From: Barry Drake <ubuntu-advertising at gmx.com>
> > To: UK Ubuntu Talk <ubuntu-uk at lists.ubuntu.com>
> > Subject: [ubuntu-uk] Advent Touch Print printer ....
> >
> > My wife needed a new printer.  I went in to PC World intending to get an
> HP
> > Deskjet 2510 all-in-one printer.  The Nottingham branch of PC World
> doesn't
> > stock it, and showed me instead an Advent Touch Print printer as this was
> > the same low price - ?30.
> >
> > I'm really pleased with everything except the lack of help with Linux.
> > PC World completely stonewall questions about Linux, and the Kodak
> > website is less than helpful.  After a lot of research on the internet,
> I have got
> > the printer up and running OK and as I say, I am pleased with it.
> >
> > If anyone wants to try, I had to do the following:
> > Add as USB printer - use Kodak ESP C310 driver.
> > Add as network printer - look up network address on printer menu -
> > probably 192.168.2.11 - use Kodak ESP C310 driver.
> >
> > Setting up to use scanner.  Scanner does not seem to be recognised as a
> USB
> > device.  Edit /etc/sane.d/kodakaio.conf as follows:
> >
> > comment out the line net autodiscovery as it doesn't find the scanner.
> >
> > Add the line net 192.168.2.11 0x4041 and the scanner will be located.
> >
> > It also works as a cloud printer and it prints from my netbook, laptop
> and
> > phone so really versatile.  Nice quality.  But I wish folk were just a
> bit more
> > helpful when I want to use Linux.
> >
> > Regards,        Barry.
>
> That sounds like a perfect example of why manufactures and vendors don't
> provide better support for linux.  They basically tell us up front that
> they don't support linux, then people go ahead and give them their money
> regardless.
>
> Whenever I'm looking at buying hardware, I check for linux compatibility
> first.  I'll often also email manufacturers directly to let them know I am
> about to make a purchase and ask if they support linux, just to raise
> awareness that they may be loosing sales.
>
> I appreciate the debugging info to get it working, however we'd be better
> off in the long term if we used our money to support those who do provide
> (at least some level of) linux support.
> Victor
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
> --
> <https://wiki.ubuntu.com/UKTeam/>https://wiki.ubuntu.com/phillw
>
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